Welcome to DupFixers

We Fix

  Disc Duplicating Systems

  Disc Printing Systems

We Provide

  Short Term Rent Equipment

  Onsite Engineering

  Consulting

  Reseller Technical Advise

  Phone Support

  Maintenance Contracts

  Non Warranty/Obsolete Parts.


 

DupFixers Support Summary:

billing policies

Onsite Engineer working hours is 9:00 a.m. to 5:00 p.m. Monday through Friday. Appointments available for weekends and evenings.  

Service charges
(These charges are subject to change.)

On-site service charge is £70 per hour.
On-Site Call out Charge is £60 and £0.45p per mile from SG64.
Depot Repair is £65 per hour, plus parts, all shipments and insurance of the goods paid by the sender, Warranty work £35 admin flat charge for goods still under manufacturer guarantee.
DupFixers will claim advance warranty replacement from the manufacturer and fit it to there specifications for a fee.
(Spare Parts are per our current spare parts list).
Normal Depot Repair Turn around is 7-10 working days from receipt

Other charges.

After-hours work: Available POA.

Same Day Delivery and Pickup charge UK (within 100 miles) are £45.

Over 100 miles will be quoted per postcode given.
Set-up after delivery (ONSITE INSTALL)
Fixed fee, £500. Per Day, spent in training or adjusting new installations.
 
CD Duplicator CD to CD Copying, DVD Duplicator DVD to DVD Copying, CD Copier, DVD Copier, CD Copy, DVD Copy, CD Printer, DVD Printer, Repair.